Make a Claim
Claim Online
Click the button below to visit the Claim Form. Complete the form and click a button to submit it to us.
Download PDF
1
Step 1: Download PDF form
2
Step 2: Fill in details & Save PDF
3
Step 3: Submit Online
You can now file a claim online. First, click download on the following documents:
The documents you download is a editable PDF, please fill your details directly to the form and Save! Therefore, you can easily email them back to us.
Before submitting, please prepare all evident files and saved PDF forms. Then, please send all documents to the following email address: axathai@axa.co.th to complete your online claim.
Travel Insurance Claim Guideline
1
Notify Claims Department immediately
AXA Hotline service at Tel. 0-2118-8111 (24 Hrs.).
2
Fill e-Claims Notification.
Download Claim form (Link Below)
3
Submit the documents as per instruction in e-Claims Notification
If you have any comments on our service, please call our Claims Service Team at tel. +66-2118-8111 (8.30-17.00)